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The Free plan gives you one monitored domain and a rolling allocation of 5,000 tracked emails every 30 days. This article explains how the allocation is counted, what happens when it runs out, and how the historical data window works independently of your limit.

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How the email tracking limit works

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Allocation and reset

When you activate the Free plan, your account receives 5,000 email tracking credits. These are consumed each time an outbound email from your domain is processed and logged by DMARCeye. Exactly 30 days after activation — and every 30 days thereafter — the counter resets and a fresh allocation of 5,000 credits is granted.

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What counts against the limit

Each unique tracked email event recorded for your domain deducts one credit. Viewing reports, accessing dashboards, and browsing historical data do not consume credits.

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What happens when the limit is exhausted

Once all 5,000 credits are used within a period, tracking stops immediately. Emails sent after that point are not recorded until the allocation resets. No previously recorded data is lost — those records remain accessible in your dashboard.
Note: Exhausting your allocation early does not move your reset date forward. The renewal always occurs 30 days from your last reset, regardless of when you ran out.

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The historical data window

The data visibility window is always the last 30 days from today. This window operates entirely independently of your tracking allocation — you can browse historical records at any time without affecting your credit balance, and you retain access to past data even after your limit has been exhausted. The 30-day window is a sliding, date-based lookback. As time moves forward, the oldest records naturally drop out of view — not when you consume credits.
Note: Viewing, filtering, or exporting historical records never consumes credits.

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Example scenarios

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Scenario A — steady, low-volume usage

You track around 10 emails per day. After 30 days you have consumed roughly 300 credits, well within the 5,000 limit. Tracking runs uninterrupted for the entire period, and you can see all tracked activity at any time. When the period resets, the new 30-day window begins, and the previous period’s data stays visible for as long as it falls within the rolling lookback.

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Scenario B — high-volume burst

You run a large campaign and exhaust the 5,000 credits after five days. Tracking stops until the period resets. During the remaining 25 days you can still view those five days of recorded data. Once the period resets and tracking resumes, the 30-day lookback includes both the new data and those original five tracked days — as long as they still fall within 30 days of today.

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Frequently asked questions

Can I carry unused credits over to the next period? No. Unused credits expire at the end of each 30-day period. The allocation always resets to 5,000. Does my data disappear when the limit is exhausted? No. Any events recorded before the limit was reached remain visible in the dashboard for the duration of the 30-day historical window. Does checking reports or exporting data use credits? No. Only inbound tracking events consume credits. All reporting, export, and dashboard interactions are free. Will I be warned before the limit is reached? Your current credit consumption is shown on the plan usage page and you can monitor it at any time. If you regularly exhaust your allocation before the reset date, consider upgrading to a paid plan.