Owner
The Owner is the person who originally created the account. This role has the highest level of access and cannot be changed or transferred (except via request to support).Owner can:
- Access all domains, reports, settings, and alerts
- Invite, remove, or change roles of any team member
- Manage billing and subscription
- Create additional accounts
- Delete the account
Administrator
Administrators help manage the account and the team. They have full operational access but cannot modify billing or ownership settings.Administrator can:
- Manage billing and subscription
- Invite and manage other team members (except Owners)
- Access and configure all features, alerts, and settings
- Manage domains and reports
- Cannot manage subscription or see billing details
Viewer
Viewers have read-only access to the platform.Viewer can:
- See all data: domains, reports, alerts
- Cannot make any changes
- Cannot invite users or modify any settings
Summary
| Permission | Owner | Admin | Member |
|---|---|---|---|
| Invite/remove users | ✅ | ✅ | ❌ |
| Change user roles | ✅ | ✅ | ❌ |
| Access billing & invoices | ✅ | ✅ | ❌ |
| View reports | ✅ | ✅ | ✅ |
| Edit domains/settings | ✅ | ✅ | ❌ |
| Set up alerts | ✅ | ✅ | ❌ |
| Manage subscription | ✅ | ❌ | ❌ |
| Create additional account | ✅ | ❌ | ❌ |